Water Taxi to and from Isla Mujeres

DC Explorer provided excellent private water taxi for us to Isla Mujures. Scheduling was simple and the staff was great!

muy buena experiencia… Nano y Noé muy atentos

Excelente experiencia, muy increíble y el personal muy amable

Booked my reservation online on their actual website. Had some good information and cheapest price. Taxi service from my hotel in isla mujeres was covered and right on time. I got to the place and they had a small breakfast with bread and fruit available to eat. The boat ride was long and water was rough. Be prepared if you get sick easily or aren’t comfortable with water. I love the water so no issues for me. They provided masks and fins and life jackets. We spent over an hour driving out to sea where the whales are and didn’t find any, finally someone radioed they had some and we raced over to that location. When we got there everyone got to jump in with a guide, but it was only 2 at a time. Captain Willy brings you right to the whale and you jump in ahead of it so it swims right by you! Pepe was there to capture the moment with taking pictures and making sure you were safe. They leave you in the water until it is safe for the boat to return to pick you up. It might seem chaotic but it’s organized to the best it can be so everyone gets a chance. After taking all the turns that were available we went to north beach to relax and have a snack. Drinks, sandwiches and fruit were provided as well. You have the option to stop at the reef and it’s a very cool experience. You get dropped off in the water with the guide and then float looking at the reef under you until you reach the boat again where Captain Willy is waiting to pick you up. This was a great day and very glad I went with this company over the others!

Everyone loves a company when things go well; however, the true measure of hospitality and customer service reveals itself when things don't go as expected. My group of 4 used DC for airport transfers and taxi service. DC and Alex were available, responsive and understanding. They took good care of us and we highly recommend them.

We booked the Fast Pass transportation from Cancun to our rental home on Isla de Mujeres. This involved van, boat, and taxi transportation for 11.Our flight was delayed 2 hours, and immigration and customs took a long time. It was almost 9pm by the time our phones got service. The driver was immediately in contact with me, directing me where to find him. He was waiting (and had been) with an air conditioned van to take us to the boat dock. Because our flight was so late, the dock had practically closed but there were still people waiting from DC Explorers to take us over to the island. The crew on the boat quickly added our luggage and helped everyone onto the boat (we had some older and younger family members with us). The trip was smooth and when we arrived on the island, someone was waiting at the dock as well. Taxis were there within minutes and knew exactly where we were headed. They were friendly and knowledgeable along the way.Return trip was great although we were informed first thing in the morning on our departure date that the harbor was closed due to high winds. DC arranged our Ultramar ferry tickets and delivered them to us at the terminal. Van driver was waiting on the other side to take us to the airport. Overall a fantastic experience that was really well coordinated and communicated by Julia and her boss at DC. We also booked DC for a snorkel cruise which was fantastic.

DC Explorer helped coordinate all of the transportation for our most recent trip to Isla Mujeres. They arranged all of the round trip transportation for our group. They arranged private tranportation from the Canun Airport to the private water taxi that took across to the island. Once on the island, there were taxis waiting to take us to our VRBO house. DC Explorer also arranged for the rental and deliver of 2 golf carts to our home for the week. Julia was great to work with and answered all of our questions throughout the week and prior to our arrival.

We used DC Explorer to pick us up at the airport and transport us to Isla Mujeres to the house we were staying in. We were picked up in a brand new shuttle van and had a private transport to the Ferry to Isla. Included in our price was the round trip ferry, pick up at airport, taxi to the house, transport back to the ferry and taxi back to the airport. Our trip was seamless and everyone was very courteous and helpful. We were meeting others and my numerous emails were answered within minutes. Thanks again for a great trip hope to see you soon.